Managing People-as-Ends and Not People-as-Means

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Managers are trained to look at employees as human resources much like material resources, but people are not means or tools. They have subjective ends, and viewing them as such will lead to a successful team.

Problem To Solve: Treating employees as humans and not numbers, and preventing power traps among employees.

How To Use This Tool

Everyone in your organization needs a space to serve customers in a manner they see fit. Respect is a two-way street, therefore create these spaces by praising their ability to gather real-time intelligence about your competitors. Avoid creating too much hierarchy and structure to avoid power traps. Everyone in your organization needs a space to serve customers in a manner they see fit. Respect is a two-way street, therefore create these spaces by praising their ability to gather real-time intelligence about your competitors. Avoid creating too much hierarchy and structure to avoid power traps.